Avaya One X Communicator

Avaya one-X® Communicator is a rich Unified Communications client that provides enterprise users with simple, intuitive access to their everyday communications tools. Users can better manage communications tasks, making them more productive, responsive, and accessible regardless of where they are working on any given day. Avaya one-X ® Communicator does not work with Exchange or Zimbra. When you choose the Avaya message store as your destination storage server for voice mail, you can gain access to Messaging through Avaya one-X ® Communicator and listen to and respond to voice mail, make calls, and view fax messages on your personal computer. Avaya one-X Communicator Suite. Installation & Setup Guide. This software will allow the user to answer and make calls to/from their work extension from a remote laptop/computer. The steps below will guide you on how to install and setup Avaya one -X. Preparation Steps. A Communicator that can can be set up on your desktop/laptop to use as a phone using your office extension. There is no additional. fee for Avaya one-X Communicator (Soft Phone).Avaya one-X Communicator (Soft Phone) is available at no additional fee to MassVoice customers. Avaya one-X Communicator (onexcui.exe) free download, latest version 6.2.11.7, Avaya one‐X Communicator is a rich Unified Communications client that provides enterprise users with simple, intuitive access to their everyday communications tools.

Avaya one-X® Communicator provides desktop access to your voice messages from a single, intuitive user interface.

Mac

Avaya one-X® Communicator does not work with Exchange or Zimbra. When you choose the Avaya message store as your destination storage server for voice mail, you can gain access to Messaging through Avaya one-X® Communicator and listen to and respond to voice mail, make calls, and view fax messages on your personal computer. With Avaya one-X® Communicator you can gain access to all the features you have on your phone, plus voice-video calling, visual voice mail, and voice-video conferencing capability, using which you to join several calls together in a ad hoc conference. You can gain access to your personal contacts list and to the complete corporate directory, and can view your communications log, where calls you receive even when you are not logged into Avaya one-X® Communicator, are tracked.

You can use Avaya one-X® Communicator to perform the following actions:

Communicator
  • Listen to a voice message

  • Delete a voice message

  • Call the sender of a voice message

  • Add a number from a voice message to personal contact

  • Add a number from a voice message to Favorites

  • Mark a voice message as read or unread

For more information, see the Avaya one-X® Communicator documentation at https://support.avaya.com/css/Products/P0516/All_Documents.

Avaya Communicator is a user softphone application which allows the user to make and answer their calls from a range of telephone devices. Avaya Communicator client software is available Windows and iPad devices. An addition version, Avaya Communicator for Web, is supported through Google Chrome, is not covered by this documentation.

Avaya

Details

License

See the table below.

Languages

Dutch, English (UK), English (US), French, Italian, Brazilian Portuguese, Russian and Spanish.

Avaya One-x Communicator For Mac

The features available to the user depend on how the user is licensed for Avaya Communicator and whether the system also includes one-X Portal for IP Office and Voicemail Pro.



Lite Mode

Advanced Mode

Basic Features

Make calls, hold calls, mute and transfer calls.

System directory.

Local application call log.

Make calls, hold calls, mute and transfer calls.

System directory.

Local application call log.

Advanced Features
(Requires one-X Portal for IP Office and Voicemail Pro)

User directories and call logs via one-X Portal for IP Office

Presence (XMPP).

2-Party Instant Messaging

2-Party video calls.

Dual extension support.

Licenses Required

System License

Essential Edition

Essential Edition + Preferred Edition

User Licenses

Avaya Softphone

Office Worker or

Teleworker or

Power User.

System Mode

IP Office Essential Edition

Yes

IP Office Preferred Edition

Yes

Yes

Client Connection

Support for basic mode features is provided directly by the IP Office system.

Support for advanced mode features is provided by the one-X Portal for IP Office and Voicemail Pro applications.

Client Software
The source for the Avaya Communicator client software depends on the user device. However, since Avaya Communicator is supported on a number of Avaya platforms, in all cases the installer must ensure that they obtain a Avaya Communicator client that specifically states IP Office support.

Avaya One X Communicator Mac

AudioAvaya one x communicator user guide

Avaya One X Communicator Manual

Windows PC Requirements

Avaya One X Communicator Is Unable To Connect To The Server

For detailed PC requirements, refer to the appropriate IP Office installation or implementation manual for the application. For general operating system and browser support notes, refer to Operating System Summary.